Frequently Asked Questions


Electronic Document Bundling

What is electronic document bundling?

A document bundle is a collection of files presented in a specific order that can be used to present information in a Court hearing. An electronic document bundle is the same process, but created digitally and in a far more efficient way.

What's wrong with building court bundles manually?

There is nothing wrong with building court bundles manually, but if you want to save time, paper and keep your files/bundles secure with automatically created hyperlinked index pages and bookmarks, then electronic document bundling is the way to go. The legal technology is recognised as "best practice" by UK law courts and Zylpha Bundling is widely accepted as the "go-to" tool for legal teams of all sizes.

Are Zylpha electronic bundles Court compliant?

The Zylpha electronic bundling platform has been designed to comply with many different Court guidelines relevant to bundles. Visit our dedicated Court Bundle Guidelines page for more information.

Zylpha Bundling - FREE Plan

What is included in the free plan?

The free plan supports the creation of a 350-page bundle, up to a maximum bundle size of 30MB. The maximum individual file size limit is 10MB. You can save one bundle within your account. Accepted file types are PDF and Word.

What is not included in the free plan?

With a paid plan, you can store more bundles in your account. There is also an increase in the maximum number of pages in a bundle, as well as individual file sizes and the total bundle size. Additionally, PDF editing functionality is included with a paid plan. You can find a full comparison of features between the plans on the pricing page.

Are the document bundles really free?

Yes, you can create court compliant electronic document bundles for free using Zylpha online document bundling software. Here's some more information about building free court bundles online.

What type of files can I add to a free document bundle?

You can build a free document bundle using Word and PDF files.

How many free bundles can I build?

You can build as many free bundles as you like but you can only work on one at a time. There is a 30-day retention period, so if you want to keep a bundle going, just be sure to login to your account every now and then. We will send you reminders from time to time if we don't see you online.

I've finished one document bundle and want to start a new one. How do I do that?

To start another document bundle simply delete the previous one from your online account. Once a bundle has been deleted we cannot retrieve it, so be sure you want to create a new one before you begin.

How long will you keep my document bundle for?

There is a 30-day retention period, so if you want to keep a bundle going, just be sure to login to your account every now and then. We will send you reminders from time to time if we don't see you online. After 30 days of inactivity on your account your bundle will automatically be deleted and we won't be able to retrieve it.

Is there a limit to the number of users our firm can have on a free account?

Free online account user numbers are limitless as they are based on individual usage. All you need to get a free account is an active email address.

If my requirements change, how easy is it to change my pricing plan?

You can upgrade to Solo or Team online from a Free account by clicking on the Settings wheel in the left hand column of your free account, and then navigating to the Upgrade section to fill in some billing information.

Zylpha Bundling - Paid Plan

What is included with a paid plan?

With a paid plan, you can store more bundles in your account. There is also an increase in the maximum number of pages in a bundle, as well as individual file sizes and the total bundle size. Additionally, PDF editing functionality is included with a paid plan. You can find a full comparison of features between the plans on the pricing page.

How do I get started?

You can upgrade to Solo online from a Free account by clicking on the Settings wheel in the left hand column of your free account, and then navigating to the Upgrade section to fill in some billing information. For those who wish to collaborate on a bundle, there is also the option to upgrade to an online Team account.

How much will bundles cost?

Solo is available on a monthly or annual subscription basis. A monthly licence is just £20 + VAT per user, an annual licence is £150 + VAT per user. You can create as many bundles as you like within the licence period, and work on up to 40 bundles at any one time.

A Team account is £25 + VAT per user per month. Alternatively an annual licence is £200 + VAT per user. With a Team account users can collaborate on up to 100 10,000-page bundles.

What type of files can I add to a bundle?

With a Solo or Team account you can build bundles using the following file types: Word, PDF, Email, Excel, Notepad, Images, HTML, Powerpoint, Visio, Audio and Video.

How many bundles can I work on at once?

With a Solo account you can have up to 40 active bundles on the go at any one time. This increases to 100 bundles on a Team account.

Can I connect to my case management system?

Connectors for LEAP and iManage are included. To find them, click on the Settings wheel in the left hand column of your account, and then navigate to the Connected Apps tab.

Create a secure document bundle online, quickly & easily for FREE