The move reflects considerable growth in demand for the online range which significantly boosts bundling efficiency without having to be in the office. Williams brings with him considerable experience of commercial retail and sports finance operations where he held several key positions. In his new role, he will spearhead the company’s widely acclaimed customer care strategy for its class-leading electronic bundling platform.
Commenting on his appointment Greg noted,
“Zylpha’s bundling platform has been a huge success in the legal marketplace and our customers are keen to explore how best it can transform their staff operations either at work or at home – and I’ll be right here to work closely with them all. It’s therefore an exciting time to join especially as we have some major new product announcements in the pipeline so I can see the role evolving over time as we invest in our customer service investment.”
For her part Zylpha’s Head of Operations Vicky Ellis welcomed Greg’s comments adding:
“Support on the electronic bundling platform including our ‘Pay-As-You-Go’ range is less about how you get the product to work and more about what you can achieve with it for your business. Greg will be great at this and we are confident that he will soon develop a co-operative and stable relationship with our clients in turn helping them to lead the field. I look forward to working closely with him.”