Zylpha announce its complete package for Lexis Nexis customers

SolCase® and Visualfiles® applications have been available for well over 10 years and could be described as “legacy” products. That does not mean they are obsolete, but as with any software the products while still being as relevant today as at their inception, the ability to locate experienced staff to develop and maintain the products is becoming an increasing problem. Zylpha realised this problem some time ago and understands that internal technical capabilities in the legal profession to support and enhance the usage of Solcase® and Visualfiles® is limited.

The Issues:

• Failure to maintain Precedent as current will have serious ramifications within the practice.
• Simple functions such as changes in Legislation and VAT will become an issue.
• Maintenance of Customised Code will become High Risk on the Compliance Radar.
• The authors support function only covers generic product fixes.
• How do you get a new report written?
• What happens if your Administrator leaves?

The Solution:

• The Zylpha Annual Service Membership, providing telephone Support and Assurance.
• Technical Level Administration.
• Advice and Support through Upgrades and Legislation changes.
• Annual Compliance Health Check.
• Access to fixed rate Consultancy to cover Enhancements, Training and Maintenance.
• Fixed Cost Assurance to ensure your SolCase® and Visualfiles® system is operational.

"There have already been four legal firms that have taken up the service and we are expecting further new clients in 2011"

Tim Long, Managing Director, Zylpha.

Zylpha has also created new applications for the SolCase® and Visualfiles® system for Integration to the RTA Claims Portal, Online Identity Checking and Verification, Post Code Verification and Reporting and Data Extraction from SolCase®.