 |
Horwich Cohen Coghlan connect to the MOJ RTA Portal using RapidRTA from Zylpha and process over 500 claims in the first 6 weeks |
 |
London Borough of Hounslow deploy Zylpha's CourtBundle and save 75% of case worker time |
 |
Moore Blatch LLP select PcolPlus from Zypha and halve time to issue possession proceedings |
 |
Pitmans Solicitors save 200 hours a year by using HipCase from Zylpha |
This is what our clients tell us…
We have used Zylpha's services for some time and have always been very pleased with the results. They have a very professional approach to work, always explaining clearly what is happening and providing excellent support. They recently carried out a "Health Check" in our Plot Sales department which resulted in some key process and structural changes within that area together with implementation of the new HiPCase application. The product is very user friendly and provides well formatted HIPs at the touch of a button direct from our Visualfiles® case management system, this is allowing us to significantly reduce the amount of paper handled and stored within the department.
Jane Hitchcock, Director of New Homes, Pitmans
We have all heard the phrases "that's impossible" and "it can't be done". That is the point at which we turned to Zylpha's Tim Long. Zylpha have the rare gift in consultants of being technically excellent, but with a wider business understanding which means they can interpret the client's needs and communicate solutions clearly at all levels within the business.
Bott & Co - Wilmslow
My Home Move is a recognised leader in the e-Conveyancing market and we currently carry out remote identity verification on over 2000 clients per month using the CallML service. Originally this had been a manual process which was time consuming and necessitated logging into the CallML web site and re-keying the client data. Today, thanks to identityPLUS from Zylpha, this service is available at the touch of a button and takes just a few seconds to generate a result. Needless to say this saves us a huge amount of time across the high volume of transactions we process and in that regard the system does exactly what we want it to do.
Neil Morey, SolCase Developer, My Home Move
At Wilson Nesbitt, we use a number of products from Zylpha. Their eConveyancer integration saves us huge amounts of time and effort in updating referral files, this had previously been a multi-step manual task repeated many times during the lifecycle of a file, while the identityPLUS integration cuts our Identity Checking overhead from half an hour to less than two minutes. Overall, Zylpha products help us to get best value from our work providers while focusing on being lawyers rather than administrators.
Kieran Gilmurray, ICT Director, Wilson Nesbitt Solictors
As a high volume provider of remortgage legal services we quickly identified the benefits of the CallML electronic identity checks from CallCredit. And when we wanted to streamline our processes still further by integrating our Visualfiles case management system they suggested we look at Zylpha’s identityPLUS integration module. This excellent solution now allows us to perform fully auditable identity checks in under a minute and without re-keying of data or wrestling huge paper trails.
Clive Weeks, Head of Remortgage, Withy King Solicitors
When Home Information Packs were introduced we wanted a simple and cost effective solution that was fully integrated to our existing Visualfiles case management system. Having previously employed Zlylpha to develop an integration solution for the xit2 system, we were confident that their "can do attitude" would allow this to happen. They listened to our requirements and as a result we have an outstanding HIPCase solution in place and the support we receive is second to none.
Marion Palmann, Movehomelegal, Peterborough
We really value the help and advice offered by Zylpha who have been a guiding light in our development of Visualfiles for some time now. Therefore when we launched our new conveyancing department we looked to their knowledge in helping us to automate as much of the process as possible and keep transaction times to a minimum, this included use of their identityPLUS integration which significantly improves our file opening process. In addition, we were able to deliver an enhanced client experience through an Online 24/7 case access facility together with an electronic payments capability as part of the service.
Paul Hinchcliffe, Bott and Co.
At Kester Cunningham John, we evaluated a number of online identity checking providers and found CallML from CallCredit to be the most user friendly and best product for us. The integration with our SolCase case management system, through Zylpha’s identityPLUS product, went very smoothly and took just a few hours to configure to our requirements. Since the implementation we have had nothing but positive feedback from our users and are very happy with the product.
Trudy Hooper, Senior IT Support Officer, Kester Cunningham John
We have been employing Zylphas’ services since their inception and have always received excellent support from them. Their practical legal experience means that they are well acquainted with the day to day issues we come across and provide first class consultancy services and solutions. We recently moved to on-line identity checks to provide a straightforward system for verification where clients were not local or could not come to the office. Integrating this to our SolCase® case management system with Zylphas’ idEntityPLUS has worked very smoothly, it’s easy to use and we now have a very low administrative overhead which allows us to concentrate on the legal work.
Paul Cowdery, Clarke and Son LLP
